Outage in Vindicia

Staging Portal Report 2.0 Not generated from March 25, 2023

Resolved Minor
March 29, 2023 - Started over 2 years ago - Lasted 12 days
Official incident page

Incident Report

Reports 2.0 from the time period of March 25 2023 will not be generated in Staging due to some technical issue. Vindicia Engineers are working on the problem and will keep you updated on any developments. Users will be able to generate reports for this period of time from the Reports 1.0 platform. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Components affected
Vindicia Data Platform Vindicia Staging

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/10/2023 12:21PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/07/2023 07:01AM

The data sync is completed and reports are available now.

IDENTIFIED over 2 years ago - at 04/04/2023 02:31PM

We have completed the data clean up and now data sync is in progress. ETA for completion is 9-April.

IDENTIFIED over 2 years ago - at 03/30/2023 06:33AM

We have identified the issue and now we are working on the data cleanup. ETA for completion is 4-April.

INVESTIGATING over 2 years ago - at 03/29/2023 05:36PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/29/2023 05:32PM

Reports 2.0 from the time period of March 25 2023 will not be generated in Staging due to some technical issue. Vindicia Engineers are working on the problem and will keep you updated on any developments.

Users will be able to generate reports for this period of time from the Reports 1.0 platform.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com

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