Outage in Vindicia

Production | Staging | Connectivity issue for FDMS-Filedatagateway Platform

Resolved Minor
July 13, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are getting connectivity issue for FDMS-Filedatagateway Platform, As updated by fiserv support team, "there is Major network outage in Omaha, multiple teams are engaged to investigate on the issue under INC013795137. " our Netops team in touch with Fiserv team to get the further updates. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Components affected
Vindicia Production Vindicia Staging

Need to monitor Vindicia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/13/2023 10:21AM

Fiserv support confirmed that major outage is fixed now, connectivity for filedatagateway in Production and staging is restored back and alerts are resolved.

INVESTIGATING over 2 years ago - at 07/13/2023 09:24AM

We are getting connectivity issue for FDMS-Filedatagateway Platform,
As updated by fiserv support team, "there is Major network outage in Omaha, multiple teams are engaged to investigate on the issue under INC013795137. "

our Netops team in touch with Fiserv team to get the further updates.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Latest Vindicia outages

Production - Portal 2.0 Analytics Dashboard unavailable, Tuesday, September 16th, 2025 - about 1 month ago
Production: Degradation in Portal Performance Wednesday, September 10th, 2025 - about 2 months ago
Production: Email OTP Delivery Failure – Vindicia Portal 2 - 3 months ago
Production: Portal 2.0 Retain Analytics Dashboard unavailable - 5 months ago
Batch Billing Processing Delays - Tuesday, March 18th, 2025 - 8 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook