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Outage in Vindicia

Production Portal Report 1.0 & 2.0 Performance issue

Resolved Major
August 01, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience.
Components affected
Vindicia Data Platform

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/01/2023 11:27AM

Portal report 1.0 & 2.0 Issue has been resolved.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

INVESTIGATING over 2 years ago - at 08/01/2023 09:59AM

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience.

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