Outage in Vindicia

Production Portal Report 1.0 & 2.0 Performance issue

Resolved Minor
August 03, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.
Components affected
Vindicia Data Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/03/2023 08:26PM

Portal report 1.0 & 2.0 Issue has been resolved.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

INVESTIGATING about 2 years ago - at 08/03/2023 02:13PM

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

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