Outage in Vindicia

Staging : Litle SFTP connection issue.

Resolved Minor

February 02, 2024 - Started about 2 years ago - Lasted 44 minutes
Official incident page

Incident Report

Vindicia is having SFTP connectivity issues to Litle in Staging. We are blocked on processing transactions and refunds for only the merchants connected to Litle. Our Engineering is working with Litle tech support to resolve connectivity issue on a priority. If you have any questions, please open a ticket a https://clientsupport.vindicia.com or send an email to support@vindicia.com

Components affected

Vindicia API Vindicia Staging

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/02/2024 02:50AM

Our engineering team found that the SFTP connectivity is with internal merchant users only and there is no impact on Litle SFTP in staging environment.

INVESTIGATING about 2 years ago - at 02/02/2024 02:27AM

Vindicia is having SFTP connectivity issues to Litle in Staging. We are blocked on processing transactions and refunds for only the merchants connected to Litle.

Our Engineering is working with Litle tech support to resolve connectivity issue on a priority.

If you have any questions, please open a ticket a https://clientsupport.vindicia.com or send an email to support@vindicia.com

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