Outage in Vindicia

Production | Reports 2.0 are not generated from March 29th 2024

Resolved Minor

March 30, 2024 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

Due to a technical problem, Production will not generate Reports 2.0 from the time period of March 29, 2024. Vindicia Engineers are addressing the issue and will keep you informed of any changes. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Components affected

Vindicia Data Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 04/01/2024 09:54PM

Our engineering team has completed the monitoring and the reports 2.0 are operational.

MONITORING about 2 years ago - at 04/01/2024 03:26PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED about 2 years ago - at 04/01/2024 07:06AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 03/31/2024 06:55PM

Our Engineers are working diligently to address Reports 2.0 issue. We will keep you informed on our progress.

Meanwhile, you can use the Report 1.0, while we address this issue.

We thank you for your patience.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

INVESTIGATING about 2 years ago - at 03/30/2024 02:02PM

Due to a technical problem, Production will not generate Reports 2.0 from the time period of March 29, 2024. Vindicia Engineers are addressing the issue and will keep you informed of any changes.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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