Outage in Vindicia

Production - Degradation in Portal Performance Wednesday, May 08, 2024

Resolved Minor
May 08, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly. Our engineers are currently investigating the issue with high priority and will update this post as we gather more information. if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Components affected
Vindicia Production Vindicia Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2024 09:12PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 05/08/2024 08:18PM

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly.

Our engineers are currently investigating the issue with high priority and will update this post as we gather more information.

if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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