Outage in Vindicia

Production - Degradation in Portal Performance Wednesday, May 08, 2024

Resolved Minor

May 08, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly. Our engineers are currently investigating the issue with high priority and will update this post as we gather more information. if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Components affected

Vindicia Portal Vindicia Production

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/08/2024 09:12PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 05/08/2024 08:18PM

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly.

Our engineers are currently investigating the issue with high priority and will update this post as we gather more information.

if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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