Outage in Vindicia

Production - Degradation in Portal Performance Wednesday, May 08, 2024

Resolved Minor
May 08, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Vindicia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vindicia, and never miss an outage again.
Start Free Trial

Outage Details

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly. Our engineers are currently investigating the issue with high priority and will update this post as we gather more information. if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Components affected
Vindicia Production Vindicia Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/08/2024 09:12PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 05/08/2024 08:18PM

Certain Production Portal users may receive 403-Forbidden error when accessing Retain/Subscribe Dashboards. All other Retain/Subscribe reports are working properly.

Our engineers are currently investigating the issue with high priority and will update this post as we gather more information.

if you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Latest Vindicia outages

Production: Portal 2.0 Retain Analytics Dashboard unavailable - about 12 hours ago
Batch Billing Processing Delays - Tuesday, March 18th, 2025 - 3 months ago
Batch Billing Processing Delays - Sunday, March 2nd, 2025 - 3 months ago
Production - Retain Portal Search Performance Degradation, December 12 2024 - 6 months ago
Production : Portal 2.0 performance degradation - 6 months ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook