Outage in Vindicia
Production - Retain Portal Search Performance Degradation, December 12 2024
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We have identified some issue during our monitoring phase. Our engineers are investigating it with high priority and will update this post as soon as more information becomes available.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
Production - Retain Portal search is experiencing intermittent performance issues when searching for transactions. File Upload and Analytics are not affected by this change. All merchants are impacted.
Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.
If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
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