Outage in Vindicia

Batch Billing Processing Delays - Tuesday, March 18th, 2025

Resolved Minor
March 18, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Need to monitor Vindicia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vindicia, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing longer than usual processing of batch files today. Please note that clients pulling data may notice that not all expected transactions are completed. No data has been lost and we will provide further updates as the system catches up on batch processing. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 11:53PM

We are pleased to share that batch processing delays have now been resolved.

The batch billing processing is now running as expected and transactions are being processed at the expected throughput.

Thank you for your patience and continued trust in us.

MONITORING about 1 month ago - at 03/19/2025 07:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/19/2025 06:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/18/2025 10:43PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/18/2025 10:23PM

We are experiencing longer than usual processing of batch files today. Please note that clients pulling data may notice that not all expected transactions are completed. No data has been lost and we will provide further updates as the system catches up on batch processing.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook