Outage in Vindicia

Production: Portal 2.0 Retain Analytics Dashboard unavailable

Resolved Minor
June 02, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

Portal 2.0 Retain Analytics Dashboard is currently unavailable. Vindicia Engineers are working on the problem and will keep you updated on any developments. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Components affected
Vindicia Production
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 06/04/2025 06:46AM

The issue has been resolved, and monitoring is complete. The Portal 2.0 dashboard is now operational.

INVESTIGATING 1 day ago - at 06/03/2025 03:56AM

The issue still persists, and we are continuing our investigation. Our team is working diligently to determine the root cause.

MONITORING 2 days ago - at 06/02/2025 10:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 06/02/2025 09:02PM

The issue has been identified, and a fix is being implemented.

INVESTIGATING 2 days ago - at 06/02/2025 08:18PM

We are continuing to investigate this issue and are working diligently to identify the root cause.

INVESTIGATING 2 days ago - at 06/02/2025 04:00PM

Portal 2.0 Retain Analytics Dashboard is currently unavailable. Vindicia Engineers are working on the problem and will keep you updated on any developments.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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