Outage in Vindicia

Production: Degradation in Portal Performance Wednesday, September 10th, 2025

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Vindicia users accessing the Production portal are encountering issues. The issue includes the inability to search/modify transactions and downloading transaction-related reports. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Components affected
Vindicia Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 08:51PM

We are pleased to inform you that this incident has been resolved and portal is now fully operational.

IDENTIFIED about 2 months ago - at 09/10/2025 07:45PM

Vindicia users accessing the Production portal are encountering issues.

The issue includes the inability to search/modify transactions and downloading transaction-related reports.

Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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