Outage in Vipps

Degraded service for some users

Resolved Minor
October 09, 2025 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

Some merchants can experience receiving incomplete data for transactions that occurred between June 18th and August 28th. The affected report feed entries will be missing important reference details. This can be seen with "null" for the Reference field in the Report Feed API response. Requests to the Report Feed API outside the above-mentioned date, does not have this issue. We are working on fixing the issue, once this is complete data will be received as they should.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/13/2025 02:06PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/10/2025 04:58AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 10/10/2025 12:13AM

A fix has been implemented and we are monitoring the results.

MONITORING about 1 month ago - at 10/09/2025 11:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/09/2025 11:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 10/09/2025 11:45PM

Some merchants can experience receiving incomplete data for transactions that occurred between June 18th and August 28th. The affected report feed entries will be missing important reference details. This can be seen with "null" for the Reference field in the Report Feed API response. Requests to the Report Feed API outside the above-mentioned date, does not have this issue. We are working on fixing the issue, once this is complete data will be received as they should.

Latest Vipps outages

Degraded service for some users - 5 days ago
Degraded service for some users - 6 days ago
Degraded service for all users - 13 days ago
Degraded service for some users - 13 days ago
Degraded service for some users - 13 days ago

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