Outage in Virtuagym

API performance issues

Resolved Major
May 23, 2024 - Started 7 months ago - Lasted about 21 hours
Official incident page

IsDown continuously monitors the Virtuagym status page and multiple sources to provide up-to-date information. Check back with us for the latest Virtuagym uptime status.

Outage Details

We are currently investigating a spike in error counts for our API clusters.
Components affected
Virtuagym API
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/24/2024 10:12AM

This incident has been resolved.

MONITORING 7 months ago - at 05/23/2024 03:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/23/2024 02:31PM

A fix has been deployed for the deployment failure, we are now verifying the new deployment is operating as expected.

IDENTIFIED 7 months ago - at 05/23/2024 01:39PM

We are continuing to work on a fix for this issue. The API cluster is now receiving requests with degraded capacity.

IDENTIFIED 7 months ago - at 05/23/2024 01:23PM

The issue has been identified as a failed deployment of a configuration change. We are currently working on correcting this failed deployment.

INVESTIGATING 7 months ago - at 05/23/2024 01:21PM

We are currently investigating a spike in error counts for our API clusters.

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