Outage in Virtuagym

Appointment schedule: Group classes are not shown in the app

Resolved Major
June 24, 2024 - Started about 1 year ago - Lasted 2 months
Official incident page

IsDown continuously monitors the Virtuagym status page and multiple sources to provide up-to-date information. Check back with us for the latest Virtuagym uptime status.

Outage Details

Some customers are experiencing issues with displaying group classes from the appointment schedule in the app. We are currently investigating the problem.
Components affected
Virtuagym Mobile Apps
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/29/2024 10:14AM

This incident has been resolved.

MONITORING about 1 year ago - at 06/26/2024 08:41AM

A fix has been implemented and we are monitoring the results. If you continue to experience any issues, please contact our support team.

IDENTIFIED about 1 year ago - at 06/25/2024 08:30AM

The issue has been identified, and we are currently working on a solution.

INVESTIGATING about 1 year ago - at 06/24/2024 10:32AM

Some customers are experiencing issues with displaying group classes from the appointment schedule in the app. We are currently investigating the problem.

Latest Virtuagym outages

Appointment Schedule Performance - about 22 hours ago
Email sending stopped - 3 months ago

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