Outage in Virtuagym

Appointment schedule: Group classes are not shown in the app

Resolved Major
June 24, 2024 - Started 6 months ago - Lasted 2 months
Official incident page

IsDown continuously monitors the Virtuagym status page and multiple sources to provide up-to-date information. Check back with us for the latest Virtuagym uptime status.

Outage Details

Some customers are experiencing issues with displaying group classes from the appointment schedule in the app. We are currently investigating the problem.
Components affected
Virtuagym Mobile Apps
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 10:14AM

This incident has been resolved.

MONITORING 6 months ago - at 06/26/2024 08:41AM

A fix has been implemented and we are monitoring the results. If you continue to experience any issues, please contact our support team.

IDENTIFIED 6 months ago - at 06/25/2024 08:30AM

The issue has been identified, and we are currently working on a solution.

INVESTIGATING 6 months ago - at 06/24/2024 10:32AM

Some customers are experiencing issues with displaying group classes from the appointment schedule in the app. We are currently investigating the problem.

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