Intermittent Database Load Issues

This incident has been resolved.

Performance levels have now stabilised but we keep on monitoring in the following hours to act if necessary.

As a result of a payment provider outage, a large number of requests were sent to our payment webhook endpoint, which led to increased database load. We have reduced the number of workers processing these requests to prevent further overload and stabilize the system.

We identified an issue affecting payment processing, primarily related to Mollie payments which has increased system load following a third party outage. We are currently investigating.