Outage in Virtuous
Analytics Error Affecting Gift Ask Reporting
Resolved MinorIncident Report
Summary AI Generated
**Analytics errors in the gift_asks data table disrupted Gift Ask reporting and related dashboards, including the Major Giving Performance dashboard, within the Virtuous platform.** The issue stemmed from failures in data pipelines and sync processes, impacting reports built on that data model. Virtuous engineering worked with their analytics partner Sigma to restore affected workbooks and reports, with the incident remaining under active review after more than four weeks.
We are currently investigating analytics failures relating to the gift_asks table and the corresponding reports built referencing that particular model. Our engineering team is actively investigating and reviewing the related data pipelines and sync processes to implement a fix.
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Latest Updates ( sorted recent to last )
29 days ago - at 06/18/2026 09:10PM
This issue remains actively under review. We are still working with Sigma on a resolution.
We will provide another update as soon as more information is available.
about 1 month ago - at 06/16/2026 08:08PM
We are currently working to restore the versions of the impacted workbooks and reports identified in the Sigma alert, as well as the Virtuous Platform Report: Major Giving Performance dashboard. We appreciate your continuted patience as we work toward a resolution.
about 2 months ago - at 05/28/2026 07:33PM
We are currently investigating analytics failures relating to the gift_asks table and the corresponding reports built referencing that particular model. Our engineering team is actively investigating and reviewing the related data pipelines and sync processes to implement a fix.
Latest Virtuous outages
Analytics Data Sync Did Not Complete - 8 days ago
Workflows/Automations Running Delayed - 9 days ago
Data Sync Delay - 10 days ago
Reports Impacted by FT_Gifts Table Temporary Issue - 17 days ago
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