Outage in VisBook
Login Crash Issue
Resolved Minor
February 17, 2026 - Started about 2 months ago
- Lasted about 4 hours
Incident Report
VisBook Desktop Client v7.8.824 - Login Crash Issue
We are aware of reports that version 7.8.824 is crashing after login for some users.
Our team is working on a fix. A new release will be available soon, and we will update you once it’s ready for download.
We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
about 2 months ago - at 02/17/2026 06:14PM
Update: Delay in New Release for VisBook Desktop Client v7.8.824
The preparation of the new update is taking longer than initially expected. We are working as quickly as possible to finalize the fix and make it available for download.
We will provide a new update as soon as we have a confirmed release time. We apologize for the continued inconvenience.
about 2 months ago - at 02/17/2026 04:08PM
Update: Fix Identified for VisBook Desktop Client v7.8.824
We have identified the cause of the crash occurring after login in version 7.8.824.
A new version is currently being prepared for release.
Estimated Time of Arrival (ETA): 30 minutes.
We will provide a final update as soon as the new version is available for download. Thank you for your patience.
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