Outage in Visier

We are currently experiencing an issue with the connectivity to our services

Resolved Major
November 18, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.
Components affected
Visier US Visier Canada Visier Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2025 03:02PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/18/2025 12:46PM

The issues with our provider infrastructure haven't been solved; we are seeing an increase in error rates.

MONITORING about 1 month ago - at 11/18/2025 12:31PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/18/2025 12:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/18/2025 12:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 11/18/2025 12:05PM

Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.

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