Outage in Visitu

Degraded Performance

Resolved Minor
November 16, 2020 - Started almost 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We are investigating reports of issues connecting to our server. Check our status page (status.visitu.com) for updates.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 11/18/2020 03:07PM

Visitu has returned to normal operation

INVESTIGATING almost 5 years ago - at 11/17/2020 05:00PM

We are aware that some customers are experiencing slowness or degraded performance. Our platform team is aware and closely monitoring our response times. We are currently reviewing our platform dashboards and will work to resolve this. We appreciate your patience and understanding.

INVESTIGATING almost 5 years ago - at 11/17/2020 04:42PM

We are currently investigating issues that may be causing degraded performance.

MONITORING almost 5 years ago - at 11/16/2020 02:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 5 years ago - at 11/16/2020 01:50PM

We are investigating reports of issues connecting to our server. Check our status page (status.visitu.com) for updates.

Latest Visitu outages

Blackbaud API - almost 2 years ago
API Outage - about 2 years ago
Issuse with Login Server - almost 3 years ago
Service Unavailable - almost 3 years ago
Kiosk Update Interruption - about 3 years ago

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