Outage in Visma

ELMA issue to sync with Peppol Directory continues - Norwegian customer information may be outdated in Directory Impact Minor Incident history

Resolved Minor
January 08, 2025 - Started 29 days ago - Lasted 7 days
Official incident page

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Outage Details

Issue with ELMA sync continues https://status.digdir.no/incidents/g0v63z73tyk9 We have received information from ELMA about sync issues with Peppol Directory. If Peppol Directory is used to look up receiving capabilities for Norwegian company this information may not be uptodate. For example company may be missing from the directory although they have been succesfully registered. Peppol Directory is a UI tool to see receiving capabilities but it is not used as part of Peppol delivery infrastructure. The sync issue does not impact the actual delivery of invoices or other documents. Our look up tools and SML lookup works and displays uptodate information. However this may create confusion for suppliers using the registers. This problem concerns only Norwegian companies. We are monitoring the situation.
Components affected
Visma CS - .net AutoInvoice
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/15/2025 07:18AM

This incident has been resolved.

IDENTIFIED 29 days ago - at 01/08/2025 09:28AM

We are continuing to work on a fix for this issue.

IDENTIFIED 29 days ago - at 01/08/2025 09:27AM

Issue with ELMA sync continues https://status.digdir.no/incidents/g0v63z73tyk9

We have received information from ELMA about sync issues with Peppol Directory.

If Peppol Directory is used to look up receiving capabilities for Norwegian company this information may not be uptodate. For example company may be missing from the directory although they have been succesfully registered.

Peppol Directory is a UI tool to see receiving capabilities but it is not used as part of Peppol delivery infrastructure. The sync issue does not impact the actual delivery of invoices or other documents. Our look up tools and SML lookup works and displays uptodate information. However this may create confusion for suppliers using the registers.

This problem concerns only Norwegian companies. We are monitoring the situation.

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