Outage in Visma
Downgraded performance for some customers
Resolved MinorIncident Report
Summary AI Generated
Some Visma.net ERP customers experienced slower performance for 3.4 hours due to one customer making excessive API calls on a shared server. The issue was resolved by upscaling server resources and addressing the problematic API usage with the affected customer. Performance returned to normal and the incident was fully resolved after monitoring.
Some customers, belonging to the same server, are experiencing a slower performance.
We have identified the problem. There is one customer that are making a lot of calls when trying to connect via API. We are reaching out to the customer.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/11/2026 02:35PM
This incident has been resolved.
MONITORING
1 day ago - at 05/11/2026 01:00PM
Performance is normal again, we continue to monitor the situation
IDENTIFIED
1 day ago - at 05/11/2026 12:42PM
We are now upscaling our resources for the server with lower performance.
IDENTIFIED
1 day ago - at 05/11/2026 11:14AM
Some customers, belonging to the same server, are experiencing a slower performance.
We have identified the problem. There is one customer that are making a lot of calls when trying to connect via API. We are reaching out to the customer.
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