Outage in Visma
Maventa: Problems with Peppol sends and lookups in Norway
Resolved MinorIncident Report
Summary AI Generated
A failure in Norway's Peppol SMP (Elma), operated by Digdir, caused lookup failures for the majority of Norwegian Peppol participants, resulting in invoice delivery delays and errors in Visma.net AutoInvoice for approximately 47 hours. The issue compounded with high traffic volumes, causing delays of up to 12 hours across invoice sending in Maventa, not limited to Peppol traffic. Elma was restored on August 4th, and all pending invoices were fully cleared by August 5th, returning the service to normal.
The Norwegian Peppol SMP (Elma) is having trouble, lookups for majority of Norwegian Peppol participants are failing. This causes delays in invoice deliveries in Maventa and failures (lookup_retry_error) in lookups.
https://status.digdir.no/incidents/d7hvqmf2yr3l
Components affected
Visma CS - .net AutoInvoiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/05/2026 05:50AM
All pending invoices have been handled, situation is back to normal.
MONITORING
3 days ago - at 08/04/2026 09:34AM
Traffic for Peppol participants hosted in the Norwegian Peppol SMP (Elma) is now working again.
It will take some time for all pending invoices in Maventa to clear up. You can still expect delays of multiple hours, but delays shortening during today and back to normal by tomorrow.
IDENTIFIED
3 days ago - at 08/04/2026 07:51AM
Issue on Digdir side is still ongoing and we are actively working on solving it, we are being in contact with Digdir. Invoices potentially going to Peppol in Norway are still pending and will be sent out when the issues at Digdir are solved for good.
The situation combined with high traffic is affecting a part of all invoice sending in Maventa, not only Peppol. There are delays up to 12 hours currently. However, majority of invoices are going out with smaller delays. We are working on reducing the delays.
IDENTIFIED
4 days ago - at 08/03/2026 11:52AM
Issue still ongoing at Digdir. Invoices potentially going to Peppol for Norwegian Peppol participants are still pending since 02:00 today. Invoices will be sent when Digdir has fixed the SMP problem.
IDENTIFIED
5 days ago - at 08/03/2026 06:46AM
The Norwegian Peppol SMP (Elma) is having trouble, lookups for majority of Norwegian Peppol participants are failing. This causes delays in invoice deliveries in Maventa and failures (lookup_retry_error) in lookups.
https://status.digdir.no/incidents/d7hvqmf2yr3l
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