Outage in Vita Mojo
Deliveroo order not showing on KDS screens
Resolved MinorIncident Report
We’re currently aware of an issue impacting Deliveroo orders not posting into Vita Mojo KDS screens.
The Deliveroo team has been notified and is actively working to resolve this as quickly as possible.
Temporary workaround: In the meantime, we recommend stores refer to the Deliveroo tablet to view and manage current order statuses.
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Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/31/2026 10:51AM
Deliveroo has confirmed that this issue is now resolved on their side, and we are no longer seeing failed order flow into Vita Mojo KDS screens.
Order processing has returned to normal, and stores should no longer need to rely on the temporary workaround shared earlier.
Thank you for your patience while this issue was being addressed.
INVESTIGATING
7 days ago - at 03/31/2026 10:35AM
We are no longer seeing new failures at this time, and the last failed order we observed was at 11:00 UK time. The issue appears to have stabilised, but we are continuing to monitor before marking it as resolved.
INVESTIGATING
7 days ago - at 03/31/2026 10:18AM
We’re currently aware of an issue impacting Deliveroo orders not posting into Vita Mojo KDS screens.
The Deliveroo team has been notified and is actively working to resolve this as quickly as possible.
Temporary workaround: In the meantime, we recommend stores refer to the Deliveroo tablet to view and manage current order statuses.
Please sign up to our status page for automated updates
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