Outage in Voiceflow
Unable to Load Projects
Resolved Minor
April 17, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
A subset of users are encountering the error 'Unable to load diagram, please try again.' when attempting to access their projects.
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 04/17/2026 04:56PM
We have deployed a fix for this issue and are actively monitoring its impact.
IDENTIFIED
2 days ago - at 04/17/2026 04:12PM
We have identified the root cause of this issue. It is affecting projects published to the staging environment. A fix is currently under review.
INVESTIGATING
2 days ago - at 04/17/2026 03:34PM
A subset of users are encountering the error 'Unable to load diagram, please try again.' when attempting to access their projects.
Latest Voiceflow outages
Chat Widgets Serving Incorrect Environment - 19 days ago
Analytics degradation - about 1 month ago
Errors When Compiling Projects - about 1 month ago
Unable to Load Projects - about 2 months ago
Degraded Knowledge Base Performance - 2 months ago
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