Outage in VoIPms
Emergency Services - PSAP Incident Notification
Resolved Minor
June 05, 2025 - Started 11 months ago
- Lasted about 1 hour
Incident Report
A service disruption has been identified that potentially affects you or your end users; details can be found below. We’ll continue providing updates regularly and as soon as they become available. **Expected Impact:** PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line.
Components affected
VoIPms Emergency Services (e911)Trusted by 1,000+ teams
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INVESTIGATING
11 months ago - at 06/05/2025 08:12PM
A service disruption has been identified that potentially affects you or your end users; details can be found below. We’ll continue providing updates regularly and as soon as they become available. **Expected Impact:** PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information, Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line.
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