Outage in VoIPms
Emergency Services - PSAP Incident Notification
Resolved Minor
August 11, 2025 - Started 8 months ago
- Lasted about 8 hours
Incident Report
_A service disruption has been identified that potentially affects you or your end users; details can be found below._ **_Zone géographique et/ou PSAP potentiellement affectés :_** FCC ID 7466 - Middleton Police, WI FCC ID XXXX - UW-Madison Police Department, WI FCC ID 7415 - Dane County Public Safety Communications, WI FCC ID 7500 - Rock County 9-1-1 Communications Center, WI FCC ID 7502 - Sauk County, WI**_Impact du problème:_** Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information._We’ll continue providing updates regularly and as soon as they become available._
Components affected
VoIPms Emergency Services (e911)Trusted by 1,000+ teams
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INVESTIGATING
8 months ago - at 08/11/2025 07:39PM
_A service disruption has been identified that potentially affects you or your end users; details can be found below._ **_Zone géographique et/ou PSAP potentiellement affectés :_** FCC ID 7466 - Middleton Police, WI FCC ID XXXX - UW-Madison Police Department, WI FCC ID 7415 - Dane County Public Safety Communications, WI FCC ID 7500 - Rock County 9-1-1 Communications Center, WI FCC ID 7502 - Sauk County, WI**_Impact du problème:_** Calls may be failing over to PSAP’s 10-Digit 24x7 administrative line, PSAP unable to display address and/or latitude and longitude data, PSAP unable to retrieve ANI, pANI is not being delivered to the PSAP, preventing the PSAP to bid for location information._We’ll continue providing updates regularly and as soon as they become available._
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