VoIPms experienced a network issue affecting Call Detail Records on their San Jose 1 & 2 servers, causing delays in call reporting while actual call service remained unaffected. The incident lasted 2 hours and was classified as minor. The team investigated and resolved the issue that prevented users from seeing their calls reflected in reports in a timely manner.
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We are investigating a network issue affecting the Call Detail Records report on San Jose 1 u0026 2 servers. You may experience delay in seeing your calls reflected.This issue does not affect the calls service or connectivity.Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.
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