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Outage in VoIPms

Canada Numbers - Ringback Tone on Incoming Calls

Minor
October 19, 2026 - Started about 21 hours ago

Incident Report

We are aware of an ongoing issue where some DID numbers are not providing a ringback tone to callers when receiving incoming calls.We are working closely with our carrier to resolve the issue as soon as possible.We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution.
Components affected
VoIPms Inbound Calls

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INVESTIGATING 12 days ago - at 10/08/2026 05:25PM

We are aware of an ongoing issue where some DID numbers are not providing a ringback tone to callers when receiving incoming calls.We are working closely with our carrier to resolve the issue as soon as possible.We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution.

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