Outage in VoIPms
Los Angeles-1 Server Unreachable
Resolved Major
October 20, 2026 - Started about 14 hours ago
- Lasted about 7 hours
Incident Report
Summary AI Generated
**VoIPms Los Angeles-1 Server Outage** The Los Angeles-1 server became unreachable, causing a major outage lasting approximately 7.4 hours for users on that infrastructure. Traffic was rerouted through an alternative server during the incident to limit disruption. The root cause was identified and resolved, with service restoration completed following a brief transitional interruption.
The Los Angeles-1 server is currently unreachable. Our team is actively investigating the issue to identify the root cause and restore connectivity.In the meantime, traffic has been temporarily rerouted through an alternative server to minimize service disruption and maintain service continuity.We apologize for any inconvenience this may cause and will provide further updates as more information becomes available.Thank you for your patience and understanding.
Components affected
VoIPms Los Angeles 1, CATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 14 hours ago - at 10/20/2026 07:46AM
The Los Angeles-1 server is currently unreachable. Our team is actively investigating the issue to identify the root cause and restore connectivity.In the meantime, traffic has been temporarily rerouted through an alternative server to minimize service disruption and maintain service continuity.We apologize for any inconvenience this may cause and will provide further updates as more information becomes available.Thank you for your patience and understanding.
IDENTIFIED
about 7 hours ago - at 10/20/2026 02:44PM
**Service Restoration in Progress** We have identified and resolved the underlying issue affecting the service.Over the next hour, you may experience a brief interruption in communications as we complete the necessary steps to fully restore normal service.We appreciate your patience and understanding as we finalize the recovery process. We apologize for any inconvenience this may cause and will provide further updates as needed.
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