Outage in VoIPms
CDR Updates Delayed
Resolved Major
October 20, 2026 - Started about 5 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
VoIP.ms experienced a 48-minute disruption where Call Detail Records (CDR) failed to update as expected. Core call services remained fully operational throughout the incident. The issue was investigated and resolved within the same timeframe.
We are aware of an issue affecting CDR updates. At this time, CDR data is not being updated as expected.Our team is actively investigating the root cause and working diligently to resolve the issue as soon as possible. Call services continue to operate normally and are not affected.Thank you for your patience and understanding.
Components affected
VoIPms Call Detail RecordsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 5 hours ago - at 10/20/2026 04:25PM
We are aware of an issue affecting CDR updates. At this time, CDR data is not being updated as expected.Our team is actively investigating the root cause and working diligently to resolve the issue as soon as possible. Call services continue to operate normally and are not affected.Thank you for your patience and understanding.
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