Outage in Volterra

F5 Distributed Cloud - Service Interruption - Global Log Receiver (GLR) not functioning for some customers

Resolved Major
December 10, 2024 - Started 12 days ago - Lasted about 17 hours
Official incident page

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Outage Details

The F5 Distributed Cloud team has identified an issue affecting the Global Logs Receiver (GLR). Please note that all Distributed Cloud Console core services are fully operational. Our team is actively working to resolve the issue and restore full service as soon as possible. We will keep you updated with any new information.
Components affected
Volterra Customer Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 12:33AM

The issues with the F5 Distributed Cloud Global Logs Receiver (GLR) functionality is resolved and is fully operational. This incident has been marked as resolved.

MONITORING 12 days ago - at 12/10/2024 08:52AM

The F5 Distributed Cloud team has confirmed service restoration and will continue the proactive monitoring to secure the service stability. The Global Logs Receiver (GLR) functionalities remain operational. If you're experiencing any related issues, do not hesitate to engage Distributed Cloud Support for assistance.

INVESTIGATING 12 days ago - at 12/10/2024 08:06AM

The F5 Distributed Cloud team has identified an issue affecting the Global Logs Receiver (GLR). Please note that all Distributed Cloud Console core services are fully operational. Our team is actively working to resolve the issue and restore full service as soon as possible. We will keep you updated with any new information.

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