Outage in Volterra

F5 Distributed Cloud - Service Interruption - Audit logs

Resolved Minor
May 02, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

This advisory is to inform you that we are currently investigating reports of service degradation affecting audit logs. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 13:35 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.
Components affected
Volterra Customer Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/02/2025 05:49PM

The F5 Distributed Cloud team has validated and confirmed that the issue with the audit logs has been fully resolved. All other services continue to function as expected. This incident has been officially marked as resolved.

MONITORING 3 days ago - at 05/02/2025 03:00PM

F5 Distributed Cloud team has fixed the audit log issue observed. We'll extend the proactive monitoring to ensure the stability of our services

INVESTIGATING 3 days ago - at 05/02/2025 01:39PM

This advisory is to inform you that we are currently investigating reports of service degradation affecting audit logs.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 13:35 UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

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