Outage in Volterra

Hardware disk failure in Sydney CDN site

Resolved Minor

May 09, 2025 - Started 12 months ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating a hardware disk failure on one of the nodes hosting CDN service in Sydney. As a precautionary measure, Sydney CDN site has been taken offline to allow for thorough diagnostics and to ensure system integrity. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. We appreciate your patience as we work to resolve this situation. Thank you for your continued support and trust in F5.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/14/2025 03:03AM

We have isolated the node experiencing the hard disk failure and completed all necessary checks to confirm that CDN services in Sydney are fully operational. The site has been re-enabled. The affected node will be returned to service once the disk issue has been resolved.

INVESTIGATING 12 months ago - at 05/09/2025 06:28AM

We are currently investigating a hardware disk failure on one of the nodes hosting CDN service in Sydney. As a precautionary measure, Sydney CDN site has been taken offline to allow for thorough diagnostics and to ensure system integrity.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

We appreciate your patience as we work to resolve this situation.

Thank you for your continued support and trust in F5.

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