Service Provider Incident Notification for F5 Distributed Cloud Services in Jakarta (JK1) - INC-20250521-306

The F5 Distributed Cloud team can confirm that the services remain stable and operational. If you're experiencing any service degradation, please contact our support team to follow up accordingly.

F5 Distributed Cloud team has validated and confirmed that the redundancy has been restored. We will be monitoring the same to ensure our services remain stable and operational. If you're experiencing any service degradation, please contact our support team to follow up accordingly.

Dear Valued Customer,

We want to inform you about an ongoing service provider incident. We are actively coordinating with our partner and will share updates as soon as more information becomes available.

Incident Details:
Start Time: 22/05/2025 02:56:42 UTC
Estimated Date of Restoration: N/A
Reference ID: 10434

Impact:
None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud