F5 Distributed Cloud - Synthetic monitor unavailability in Singapore region-INC-20250603-317

The F5 Distributed Cloud team has successfully resolved the issue that was affecting Synthetic Monitor observability in Singapore. Services are now fully restored and functioning as expected. If you have any questions or concerns, please feel free to reach out to our support team. This incident is now considered resolved.

We appreciate your patience and understanding while we worked to resolve this.

The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will continue to monitor the situation and share updates as additional information becomes available.

The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will continue to monitor the situation and share updates as additional information becomes available.

The F5 Distributed Cloud team is actively performing detailed and intrusive testing to identify and address the root cause of the issue impacting Synthetic Monitor observability in the Singapore region. Our priority is to restore full functionality as quickly as possible. We will continue to monitor the situation closely and share timely updates as additional information becomes available.

The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will share further updates as more information becomes available.

The F5 Distributed Cloud team is actively working toward a resolution of the issue affecting Synthetic Monitor observability in the Singapore region. We will share updates as more information becomes available.

The F5 Distributed Cloud team is continuing to investigate the issue affecting Synthetic Monitor observability in the Singapore region. We are actively working toward a resolution and will share updates as more information becomes available.

The F5 Distributed Cloud team is continuing to investigate the issue affecting Synthetic Monitor observability in the Singapore region. We are actively working toward a resolution and will share updates as more information becomes available.

The F5 Distributed Cloud team has identified an issue with Synthetic monitor observability from Singapore region. Our team is actively working to resolve the issue, if you're experiencing any service degradation, please contact our support team.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Singapore PoP.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 7:00 UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.