Title: F5 Distributed Cloud - Access log delay - INC-20250623-347

The F5 Distributed Cloud team validated and confirmed the issue with accessing the logs in the Distributed Cloud Portal has been restored and no more issues are being observed. All other services remain fully operational. This incident has been marked as resolved. Please contact our support team if you are facing issues.

The F5 Distributed Cloud Support Team has identified an issue with accessing the logs in the Distributed Cloud Portal. This issue does not impact data integrity or traffic processing. Our engineers applied the fix restore full functionality, logs in the Distributed Cloud Portal are operating as expected. We will continue to monitor closely for some time to ensure full stability

This advisory is to inform you that we are currently investigating reports of service degradation affecting XC Console Logs

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 18:50 UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.