F5 Distributed Cloud - Service Degradation - Issue with delay in Access Logs - INC-20250808-382

The F5 Distributed Cloud team monitored and confirmed that the service degradation issue causing delays with access logs has been fully resolved.

Please reach out to the F5 Support if you experience any service degradation issue.

Thank you for your patience and understanding.

The F5 Distributed Cloud team has identified and resolved the issue causing delays with access logs. The service is recovering and being monitored for stability. Updates will be provided as more information becomes available

The F5 Distributed Cloud support team has identified an issue causing a delay with access logs on the console. Our team is actively working to resolve this matter, we are committed to keeping you informed with updates as they become available. Thank you for your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting access log delay in Distributed Cloud platform.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 10:26 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.