Incident Advisory: INC-20260509-457

This advisory is to inform you that the issue involving delays in configuration propagation for CDN deployments has now been resolved.
We have successfully implemented remediation actions, and normal configuration propagation behavior has been fully restored across all affected regions. Additionally, we have validated that there was no impact to customer traffic during this event.

We will continue to closely observe the environment as part of our standard post-incident monitoring process.

We appreciate your patience and understanding throughout this investigation. If you continue to experience any issues or have concerns, please contact our support team.

This advisory is to inform you that we are currently investigating reports of delay in configuration propagation for CDN in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 05/09/2026, 20:55 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.