F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481

The issue affecting DNS visualization status has been fully resolved, and all services are operating normally.

Our teams have validated system stability and will continue to monitor to ensure consistent performance.

Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding and cooperation as we continue to improve our services.

Sincerely,
F5 Distributed Cloud

The issue affecting DNS visualization status has been resolved, and all services are now operating normally.

Our teams have verified that the system is stable and will continue to monitor DNS services to ensure reliable and consistent performance.

We appreciate your patience and understanding throughout this period. If you have any questions or require further assistance, please feel free to contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud

The issue affecting the DNS visualisation status has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud

The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally.

Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance.

Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue to improve our services.

Sincerely,
F5 Distributed Cloud

The issue affecting the DNS visualisation status has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud

The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud

The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally.

Our teams have validated system stability and will continue to monitor to ensure consistent performance.
Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding and cooperation as we continue to improve our services.

Sincerely,
F5 Distributed Cloud

F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality.
DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully.
Our engineering teams are actively investigating the root cause and working toward a resolution.
We will provide additional updates as soon as more information becomes available.

This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 07/06/2026, 15:03 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.