F5 Distributed Cloud - Service Degradation - Cosmetic error in Routed DDoS service - INC-20260716-485

The F5 Distributed Cloud team has resolved the previously identified accessibility issue affecting the Routed DDoS functions in the XC Console. The XC Console Routed DDoS functions have been fully restored, and the issue is now under monitoring.

Core Routed DDoS services remain operational, and there has been no impact to traffic processing or protection capabilities throughout the incident.

Our teams will continue monitoring the environment to ensure continued stability before closing the incident.

The F5 Distributed Cloud team has addressed the previously identified accessibility issue related to the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are closely monitoring the situation to ensure stability.

We would like to reassure our customers that there has been no traffic impact, and the functionality of the Routed DDoS service remains unaffected. All operations and protections associated with the service continue to function normally.

For any additional concerns or questions, please do not hesitate to reach out to us via your established support channels.

The F5 Distributed Cloud team has identified an accessibility issue that some customers have experienced with the "Routed DDoS" tile in the Distributed Cloud Console. Our teams are working diligently on corrective measures to restore full accessibility.

Please be rest assured that this issue does not impact the functionality of the Routed DDoS service itself— operations and protections associated with the service remain fully intact.

We appreciate your patience and understanding as we work on resolving this matter. Our teams continue to proactively monitor the situation and will share updates as soon as they become available. If you have any further concerns, please do not hesitate to reach out to us via your established support channels.

This advisory is to inform you that we are currently investigating reports of service degradation affecting routed DDOS tile .

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 06;14 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.