Outage in Volusion
PayPal Pro payment gateway
Resolved MinorIncident Report
We are receiving reports of issues with the PayPal Pro payment gateway. Our team is currently investigating this issue and will provide updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 06/20/2022 10:48PM
We have identified the cause of the issue and implemented a resolution. To avoid potential gateway issues, when changing to the PayPal Pro payment gateway please ensure that the Payment Capture Setting is set to "Automatic Authorize and Capture". This can be achieved by going to Settings > Payment in your dashboard and clicking the Advanced Settings link while on the Payment Gateway tab.
INVESTIGATING
over 3 years ago - at 06/20/2022 10:02PM
We are receiving reports of issues with the PayPal Pro payment gateway. Our team is currently investigating this issue and will provide updates as more information becomes available.
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