Outage in Volusion

Phone With an Expert Temporarily Unavailable

Resolved Major

October 15, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

Our phone support feature is temporarily unavailable. We are working to resolve this as quickly as possible, and will update as soon as possible. In the meantime, please reach out with any support issues by chat or email us at support@volusion.com

Components affected

Volusion V1 - Dashboard Services

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/16/2025 03:24AM

Our provider has implemented a fix. Phone Support is available again during normal operating hours.

IDENTIFIED 6 months ago - at 10/15/2025 06:54PM

Our phone provider is experiencing an outage.
In the meantime, please reach out with any support issues by chat or email us at support@volusion.com

INVESTIGATING 6 months ago - at 10/15/2025 06:24PM

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