Outage in Volusion

Email Notification Failure

Resolved Major
October 05, 2024 - Started 13 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We have received reports of email notifications not being sent. We have identified the issue and are currently working on a fix. We will make sure to continue to update this incident as we obtain more information.
Components affected
Volusion V1 - E-mail Services
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/06/2024 12:56AM

This incident has been resolved

MONITORING 13 days ago - at 10/05/2024 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 10/05/2024 01:36PM

We have received reports of email notifications not being sent. We have identified the issue and are currently working on a fix. We will make sure to continue to update this incident as we obtain more information.

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