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Outage in Volusion

Investigating Intermittent Service Slowness

Resolved Minor
October 07, 2026 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating reports of intermittent slowness and degraded performance across our platform. Our engineering team is actively working to identify the root cause and restore normal service levels. We apologize for the inconvenience and will provide an update as soon as more information becomes available. Thank you for your patience.
Components affected
Volusion V1 - Merchant Storefront Volusion V1 - Support

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/08/2026 12:04AM

This incident has been resolved.

MONITORING 6 days ago - at 10/07/2026 09:40PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 10/07/2026 07:58PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 10/07/2026 07:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 10/07/2026 07:56PM

We are currently investigating reports of intermittent slowness and degraded performance across our platform. Our engineering team is actively working to identify the root cause and restore normal service levels. We apologize for the inconvenience and will provide an update as soon as more information becomes available. Thank you for your patience.

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