Outage in Vonage API
Denmark SMS - Delivery receipt degradation affecting Hi3G Denmark
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced delivery receipt degradation for SMS messages sent to Hi3G Denmark customers, affecting the SMS Europe service. The issue was caused by problems with their carrier supplier and lasted 5.8 hours. The incident was resolved after Vonage worked with their carrier partners to implement a fix.
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/19/2026 11:53AM
This incident has been resolved.
MONITORING
about 18 hours ago - at 05/19/2026 10:50AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 22 hours ago - at 05/19/2026 06:08AM
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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