Vonage API experienced delivery receipt degradation for SMS messages sent to Hi3G Denmark customers, affecting the SMS Europe service. The issue was caused by problems with their carrier supplier and lasted 5.8 hours. The incident was resolved after Vonage worked with their carrier partners to implement a fix.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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