Outage in Vonage API
Italy SMS - Delivery degradation towards Italy Vodafone and CoopVoce networks
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to Italy Vodafone and CoopVoce networks, causing missing and delayed messages and delivery receipts for outbound SMS. The SMS Europe service was affected for 3.6 hours while Vonage worked with carrier partners to resolve the issue. A fix was implemented and monitored before the incident was fully resolved.
We are currently observing SMS delivery degradation towards Italy Vodafone and CoopVoce networks. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Components affected
Vonage API SMS EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 06/10/2026 02:00PM
This incident has been resolved.
MONITORING
9 days ago - at 06/10/2026 12:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 06/10/2026 10:30AM
We are currently observing SMS delivery degradation towards Italy Vodafone and CoopVoce networks. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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