Outage in Vonage API
Philippines SMS - Delivery Degradation towards Globe and Smart networks
Resolved MinorIncident Report
Summary AI Generated
The Vonage API experienced SMS delivery degradation to Globe and Smart networks in the Philippines, affecting the SMS APAC service for 3.8 hours. Vonage worked with carrier partners to resolve the delivery issues. A fix was implemented and monitored before the incident was fully resolved.
We have observed degradation impacting message delivery towards lobe and Smart networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/14/2026 01:16PM
This incident has been resolved.
MONITORING
5 days ago - at 06/14/2026 12:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 06/14/2026 09:33AM
We have observed degradation impacting message delivery towards lobe and Smart networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
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