Outage in Vonage API
Brazil SMS - Delivery degradation affecting TIM Brazil network
Resolved MinorIncident Report
Summary AI Generated
Vonage's SMS Latin America service experienced delivery degradation affecting the TIM Brazil network, lasting approximately 8.7 hours. The issue was investigated in coordination with carrier partners, and a fix was implemented before the incident was fully resolved.
Please be informed that we are currently observing SMS delivery degradation towards TIM Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 07/17/2026 02:06PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 07/17/2026 01:06PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 23 hours ago - at 07/17/2026 05:26AM
Please be informed that we are currently observing SMS delivery degradation towards TIM Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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