Outage in Vonage API
Taiwan SMS - Delivery degradation of Domestic Pre-Registered Brands
Resolved MinorIncident Report
Summary AI Generated
**Vonage API – Taiwan SMS Delivery Degradation** Vonage experienced a ~4.7-hour degradation in SMS delivery for domestic pre-registered brands sending to Taiwan, affecting the SMS APAC component. The issue was investigated in coordination with carrier partners, and a fix was implemented and monitored before the incident was fully resolved.
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 10/06/2026 01:21PM
This incident has been resolved.
MONITORING
about 3 hours ago - at 10/06/2026 01:05PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 7 hours ago - at 10/06/2026 08:42AM
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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