Outage in Vonage

Costa Rica SMS - Degradation affecting ICE network

Resolved Minor
January 14, 2025 - Started about 23 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

Please be informed that we are observing SMS delivery degradation towards ICE network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 01/15/2025 12:48AM

This incident has been resolved.

MONITORING about 15 hours ago - at 01/15/2025 12:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 23 hours ago - at 01/14/2025 04:41PM

Please be informed that we are observing SMS delivery degradation towards ICE network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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